|
Frequently Asked Questions ?
|
|
|
|
Q.1
|
What is Online Customer Services ?
|
|
A.
|
You can now yourself provide online customer at your
website in just a matter of seconds through our unique
software. All you’ve to do is to sign up with us and
install the Operator Software at your PC and adding
some Code at your web page where you want to provide
the Online Customer Service. It not only helps you in
generating more revenues but also increases
productivity and building better relationships with
Customer.
|
|
|
TOP
|
|
Q.2
|
Can
it be used by unlimited operators?
|
|
A.
|
It depends on type of
Product you’ve purchased. We’ve both the options with limited operators
and unlimited operators.
|
|
|
TOP
|
|
Q.3
|
Can
we modify the chat button?
|
|
A.
|
You
can change the Image of chat button as per your wish. By doing so you’ll
loose the interactiveness of Chat Button.
|
|
|
TOP
|
|
Q.4
|
Can
we use it under multiple domains?
|
|
A.
|
Yes you can use the same account under many
websites. We provide the feature of adding one logo at Customer Chat Window
which will remain same at all websites.
|
|
|
TOP
|
|
Q.5
|
Is
it difficult to install?
|
|
A.
|
You’ll have to run the set up of Operator
Console at your PC and will have to provide the username and password
whenever asked for .
|
|
|
TOP
|
|
Q.6
|
Is
this Chat Window Multilingual?
|
|
A.
|
Yes
you can write in any language you wish.
|
|
|
TOP
|
|
Q.7
|
Do
this needs any special settings at server where my website is hosted?
|
|
A.
|
No everytime this Chat Button is called through
our servers. So there is no need of any special settings.
|
|
|
TOP
|
|
Q.8
|
Do
operator need to logged on all the time?
|
|
A.
|
It’s all depend on you. If you want to provide
support all the time its necessary to have the Operator logged on all the
time.
|
|
|
TOP
|
|
Q.9
|
Do
you have a reseller plan?
|
|
A.
|
Yes we do have a reseller plan. Click here for
more info.
|
|
|
|
|
