Customer Service Software
Customer servicesoftware enables you totimelymanage, record and evaluateyour customerinteractions to drive more sales leads by reinforcing relationships with your customers. Our powerful customer service software is designed to make your customer experience pleasant.
Some of key features of our customer service software are:
- Push Web Page while chatting
- Keep All the Records of Chat Transcripts, which helps you in improving productivity.
- Push the Chat Window and work as Sales Agent.
- Select the Type of Support Button.
- Add your Logo at Customer Chat Window.
- Add Group and Group Admin.
- Group Admin can than add the Operators and monitor them.
- Monitor All the Group Administrators and Operators.
- View the Transcripts to know what is required by most of customers.
- Customize the web messaging and access to your chat offering to align with the availability of your live customer support offering with our Chat Button. Transfer the call from one agent to another
- One Operator can handle more than one customer at same time.